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Episode 56  |  36:36 min

Why Professional Services Are the Product Managers of Your Future Company with Confluent's Mickey Heynen

Episode 56  |  36:36 min  |  05.28.2021

Why Professional Services Are the Product Managers of Your Future Company with Confluent's Mickey Heynen

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This is a podcast episode titled, Why Professional Services Are the Product Managers of Your Future Company with Confluent's Mickey Heynen. The summary for this episode is: <p><span style="background-color: transparent; color: rgb(0, 0, 0);">So much of what we do in Operations is figuring out how we get from Point A to Point B, and then how do we get there better, faster, and smarter the next time around.</span></p><p><br></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">On this episode, we had the chance to talk to Mickey Heynen, who has built a team around this mission of getting from Point A to Point B better, faster, and with longer lasting results. Mickey is </span><span style="color: rgb(0, 0, 0);">the Vice President of Global Professional Services and Education at Confluent, where his team of change agents makes the company’s promise a reality for its customers.</span></p><p><br></p><p><span style="background-color: transparent; color: rgb(0, 0, 0);">In our conversation, we talk about Professional Services as a company within the company, how internal communications is like a game of catch, and how his team solves problems and magnifies the solutions to those problems to the rest of the world.</span></p><p><br></p><p><span style="color: rgb(3, 28, 51);">Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️&nbsp; review and share the pod with your friends! You can connect with Sean on Twitter @Seany_Biz @DriftPodcasts</span></p>

So much of what we do in Operations is figuring out how we get from Point A to Point B, and then how do we get there better, faster, and smarter the next time around.


On this episode, we had the chance to talk to Mickey Heynen, who has built a team around this mission of getting from Point A to Point B better, faster, and with longer lasting results. Mickey is the Vice President of Global Professional Services and Education at Confluent, where his team of change agents makes the company’s promise a reality for its customers.


In our conversation, we talk about Professional Services as a company within the company, how internal communications is like a game of catch, and how his team solves problems and magnifies the solutions to those problems to the rest of the world.


Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️  review and share the pod with your friends! You can connect with Sean on Twitter @Seany_Biz @DriftPodcasts

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